FORM ‘M’, COMPLAINT TO REGULATORY AUTHORITY
Form M is the complaint format provided for use in the Regulatory Authority’s office for complaints under section 31 of the Act and rule 37(1). It requires information about the parties, facts, requested relief, any interim order, fee payment and supporting documents. The supplied form does not name a specific issuing department or provide an order number or date.
What Form M does
Form M provides the format for submitting a complaint to the Regulatory Authority under section 31 of the Act. It also includes spaces for the Regulatory Authority’s office to record the filing date, postal receipt date, complaint number, signature and registrar details.
Who may need it
Form M affects a person filing a complaint before the Regulatory Authority and the person or persons named as respondents. A complainant must provide enough information to identify both sides, explain the dispute and state what outcome is requested.
The complaint requires:
- The complainant’s name and existing office or residential address.
- An address where notices can be served on the complainant.
- Each respondent’s name and office address.
- An address where notices can be served on each respondent.
- A declaration that the subject matter falls within the Regulatory Authority’s jurisdiction.
Claim and requested relief
Form M asks for a concise statement of the facts and grounds for the complaint. The complainant must specify the relief requested, explain the grounds for that relief and identify any legal provisions relied upon, if applicable.
If an interim order is needed while the complaint is awaiting a final decision, the complainant must describe the order requested and give reasons for it.
Declarations, fee details and documents
Form M requires the complainant to declare that the matter is not pending before any court of law, other authority or tribunal. It also asks for the following bank draft particulars relating to the fee under rule 37(1):
- Amount.
- Name of the bank on which the draft is drawn.
- Demand draft number.
The form does not state the fee amount.
A list of documents enclosed with the complaint must be provided. The complainant must then verify that the contents are true to personal knowledge and belief, and that no material facts have been suppressed. The verification must include the complainant’s name, parent’s name, place, date and signature.
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Common questions
What is Form M used for?
Form M is used to make a complaint to the Regulatory Authority under section 31 of the Act.
Can I ask for an interim order in Form M?
Yes. The complainant may describe the interim order requested while the complaint is awaiting a final decision and must give reasons for the request.
Does Form M state how much the complaint fee is?
No. It asks for the amount and bank draft details for the fee under rule 37(1), but it does not state the fee amount.
Can I use Form M if the same matter is already before a court or tribunal?
The form requires a declaration that the matter is not pending before any court of law, other authority or tribunal.
