official guidance

Criminal action will be taken against who sell Omni Bus tickets illegally at extra cost at Kalaignar Centenary Bus Terminus, Kilambakkam

The Chennai Metropolitan Development Authority press release dated 28 January 2024 warns that police will take criminal and strict action against brokers who illegally sell omni bus tickets at extra cost at Kalaignar Centenary Bus Terminus, Kilambakkam. The warning, issued under the instructions of Member Secretary Thiru. Ansul Mishra, I.A.S., follows passenger complaints and an inspection of omni bus bays.

Category
CMDA orders
Effective
1 January 2024
Pages
1
Status
In force
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What the press release covers

The Chennai Metropolitan Development Authority press release dated 28 January 2024 concerns unauthorised omni bus ticket sales at Kalaignar Centenary Bus Terminus in Kilambakkam, Chengalpattu District. It warns brokers against selling tickets illegally or charging passengers extra amounts.

South-bound omni buses became fully operational from the Kilambakkam terminus on 24 January 2024. The facilities described in the press release include five platforms, numbered 10, 11, 12, 13 and 14, with separate parking for 77 omni buses. An idle parking bay can accommodate 250 omni buses. Basic facilities have also been provided for omni bus drivers.

Enforcement action

The Chennai Metropolitan Development Authority received passenger complaints that brokers, rather than authorised staff or booking centres, were charging extra amounts in violation of the rules.

Following instructions from Member Secretary Thiru. Ansul Mishra, I.A.S., an inspection was conducted on 27 January 2024 by:

  • Chief Administrative Officer and District Revenue Officer Thiru. J. Parthiban.
  • Tambaram Regional Transport Officer Thiru. Yuvaraj.
  • Police officials.

During the inspection, illegal booking tickets were seized from omni bus ticket brokers operating without permission. Warnings were issued, and the people concerned were released.

Permitted booking methods and warning

At a meeting held on 27 January 2024, representatives of the Omni Bus Owners Association stated that omni bus tickets may be booked only online or through special ticket booking counters. They also stated that omni bus personnel do not make bookings at bus stands using ticket books and requested action against brokers.

The press release gives the following guidance:

  • Passengers should use online booking or special ticket booking counters.
  • Passengers should avoid brokers offering tickets at the bus terminus, particularly where an extra amount is demanded.
  • Brokers selling omni bus tickets illegally at extra cost may face criminal and strict police action.
  • Passengers at the terminus are being informed of the warning through loudspeaker announcements.

The warning directly affects passengers, ticket brokers, omni bus operators and authorised booking staff using Kalaignar Centenary Bus Terminus.

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Common questions

Where should I book an omni bus ticket at Kilambakkam?

The Omni Bus Owners Association representatives stated that tickets may be booked online or through special ticket booking counters.

Can a broker sell me an omni bus ticket at the bus stand for an extra charge?

No. The Chennai Metropolitan Development Authority warns that brokers who illegally sell tickets at extra cost may face criminal and strict police action.

What happened during the inspection on 27 January 2024?

Officials and police inspected the omni bus bays, seized illegal booking tickets from brokers operating without permission, issued warnings and released the people concerned.

Which platforms are used for omni buses at Kilambakkam?

The press release identifies platforms 10, 11, 12, 13 and 14, with separate parking capacity for 77 omni buses.