Tamil Nadu Information Technology (Electronic Service Delivery) Rules, 2016

What the notification does

Tamil Nadu Generation and Distribution Corporation Limited published Letter Number CE/IT/SE2/IT/F.Gov/D.354/2022 in the Tamil Nadu Government Gazette on 15 June 2022. Acting under the Tamil Nadu Information Technology (Electronic Service Delivery) Rules, 2016, the Chairman-cum-Managing Director notified eight public services for delivery through the Electronic Service Delivery System and identified the designated officer for each service.

The notification concerns how listed electricity services can be accessed or processed electronically. It does not set out approval conditions, charges or processing periods for those services.

Who may be affected

The notified electronic services may be relevant to:

• Electricity consumers who want to pay charges through the mobile application.
• Consumers receiving electricity bill details and due date information by SMS.
• Consumers submitting complaints or monitoring them online.
• Owners or occupiers applying for a name transfer.
• Applicants seeking solar rooftop services.
• Applicants seeking a new agricultural electricity service connection.
• People applying for direct recruitment to Tamil Nadu Generation and Distribution Corporation Limited.

Electronic services and responsible officers

Tamil Nadu Generation and Distribution Corporation Limited identifies the following services and designated officers:

• Mobile application payment of electricity charges through Android and IOS, Chief Engineer, Information Technology.
• SMS messages containing bill details and due date information, Chief Engineer, Information Technology.
• Online complaints to the Consumer Grievance Redressal Forum, Superintending Engineer of the concerned electricity distribution circle.
• Online processing of direct recruitment applications for all categories, Chief Engineer, Personnel.
• Online processing of solar rooftop service applications, Executive Engineer of the concerned division.
• Online processing of agricultural new service connection applications, section officers of the concerned area.
• Online processing of name transfer applications, section officers of the concerned area.
• Web portal for the Consumer Complaints Monitoring System, section officers of the concerned area.

Relevance to property transactions

For a buyer or owner dealing with an electricity connection, the notification confirms that name transfer applications can be processed online. It also confirms electronic processing for solar rooftop services and agricultural new service connections, with responsibility assigned to local officers.