Amendment to Regulations for Consumer Grievance Redressal Forum and Electricity Ombudsman
The Tamil Nadu Electricity Regulatory Commission issued Notification No. TNERC/CGRF & EO/6-9, dated 18 June 2014, published as No. VI(2)/160/2014, to amend the Regulations for Consumer Grievance Redressal Forum and Electricity Ombudsman. The amendment allows the Electricity Ombudsman to review a decision, direction or order within 30 days when there is a mistake of fact, ignorance of a material fact, or an error apparent on the face of the record, and it took effect on publication in the Tamil Nadu Government Gazette.
What the notification changes
The Amendment to Regulations for Consumer Grievance Redressal Forum and Electricity Ombudsman was issued by the Tamil Nadu Electricity Regulatory Commission under the Electricity Act, 2003. It inserts a review mechanism into regulation 22 because the existing regulations did not provide for review of Electricity Ombudsman orders.
The amendment came into force on the date it was published in the Tamil Nadu Government Gazette, 9 July 2014.
When an Ombudsman decision can be reviewed
Notification No. TNERC/CGRF & EO/6-9 permits the Electricity Ombudsman to review a decision, direction or order within 30 days after it is made. A review may be initiated by the Ombudsman or requested by a concerned person or party.
Review is limited to the following grounds:
- A mistake of fact.
- Ignorance of a material fact.
- An error apparent on the face of the record.
The explanatory statement says that review may benefit consumers where an Ombudsman order contains one of these problems.
What a review application must contain
A person or party applying for review under the amended regulations must provide:
- The petitioner's name and address.
- The Electricity Ombudsman's order number and date.
- The ground on which review is requested.
- An explanation identifying a mistake of fact, ignorance of a material fact, or an error apparent on the face of the record.
The amendment does not create a general right to reopen an Ombudsman decision for any reason. The request must rely on one or more of the specified grounds and must be made within the stated period.
Who may be affected
The amendment is relevant to electricity consumers and other concerned persons or parties involved in proceedings before the Electricity Ombudsman in Tamil Nadu. It provides a route for correcting qualifying factual or apparent errors in an Ombudsman decision.
The notification deals with electricity consumer grievance decisions. It contains no provisions governing land ownership, property registration, planning permission, land use or property transfers.
This summary is generated from the source document to help you find what is relevant. The PDF above is authoritative. For advice on your own property, use LandLens One or speak to a qualified professional.
Common questions
Can I ask the Electricity Ombudsman to review an order?
Yes. A concerned person or party may apply within 30 days after the decision, direction or order is made, but only on one of the grounds specified in the amendment.
What grounds are allowed for review?
Review may be sought for a mistake of fact, ignorance of a material fact, or an error apparent on the face of the record.
What details must I include in a review application?
The application must contain the petitioner's name and address, the Electricity Ombudsman's order number and date, and the ground for review.
Does this notification affect my land purchase or property title?
The notification concerns review of Electricity Ombudsman decisions. It does not contain provisions on land title, registration, land use, planning permission or property transfer.
