G.O.(Ms).No. 12, Implementation of e-Office Application in all Government Departments, 2019
The Tamil Nadu Government, Information Technology (e.Gov.II) Department, issued G.O. (Ms.) No. 12, dated 24 September 2019, directing all Government departments, public sector undertakings, boards and agencies under its control to implement the National Informatics Centre e-Office application with immediate effect. The order replaces manual file processing with electronic files and requires the Integrated Financial and Human Resources Management System for human resources and office procedure activities.
What the order does
G.O. (Ms.) No. 12, dated 24 September 2019, from the Tamil Nadu Government, Information Technology (e.Gov.II) Department, requires Government departments, public sector undertakings, boards and agencies under the control of the Government of Tamil Nadu to process files electronically using the e-Office application developed by the National Informatics Centre. All Government offices in Tamil Nadu are directed to adopt the system immediately.
The e-Office application is hosted in a cloud environment at the State Data Centre, Perungudi. It is intended to let officers and staff handle files without geographical barriers and to improve the speed of file disposal.
Who is affected
G.O. (Ms.) No. 12 directly affects officials and staff working in:
- Government departments and their offices.
- Public sector undertakings.
- Government boards and agencies.
- Offices participating in Government file processing and administration.
Members of the public are affected indirectly through the intended improvement of Government response times, transparency, accountability and service delivery. The document governs internal Government administration and does not contain provisions changing land ownership, land classification or property rights.
Key requirements
The Information Technology (e.Gov.II) Department sets out the following requirements:
- Electronic file processing must replace the manual file processing system.
- The Integrated Financial and Human Resources Management System developed by WIPRO must be used for pay bills, leave sanctions, increments and related registers.
- Personnel in the e-Office workflow must have a computer or laptop, suitable software and internet connectivity.
- Approving officials must use a Digital Signature Certificate or Aadhaar based e-sign to sign files electronically.
- Scanners must support multiple pages, both-side scanning and legal-size papers.
- Government offices must provide structured local area network cabling, uninterrupted power support for switches and dedicated internet bandwidth.
Implementation and support
The Tamil Nadu e-Governance Agency is the State Nodal Agency responsible for supporting implementation. It must coordinate with the National Informatics Centre, provide hands-on training, assist departments and agencies, and offer technical support when required.
The Commissioner of e-Governance and Chief Executive Officer of the Tamil Nadu e-Governance Agency must also submit a proposal to procure e-sign services and enter into a Service Level Agreement with the Centre for Development of Advanced Computing and the National Informatics Centre. Amendments to the Secretariat Office Manual and District Office Manual are to be issued separately by the Personnel and Administrative Reforms Department.
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Common questions
Does G.O. (Ms.) No. 12 change any land or property rights?
No land ownership, classification or property right changes are included. The document concerns electronic processing of files and internal administration in Tamil Nadu Government offices.
Which organisations must implement the e-Office application?
All Government departments, public sector undertakings, boards and agencies under the control of the Government of Tamil Nadu are directed to implement it with immediate effect.
Will Government files still be processed manually?
The order directs Government organisations to use the National Informatics Centre e-Office application for electronic file processing in place of the manual file processing system.
Who provides training and technical support for e-Office?
The Tamil Nadu e-Governance Agency must provide support and hands-on training in coordination with the National Informatics Centre. It must also assist departments and agencies during implementation.
