official guidance

G.O. (D) No. 76, Simplification of Procedure, 2015

The Municipal Administration and Water Supply (OP-I) Department issued G.O. (D) No. 76 dated 9 February 2015 to form a three member team for reviewing and simplifying services provided by the department. The team must identify all services and stakeholders, recommend more efficient procedures, and work towards standard processes and clear time frames. The document does not itself change any municipal, water supply or property related application procedure.

Category
Revenue and land administration
Effective
1 January 2015
Pages
3
Status
In force
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What the document does

G.O. (D) No. 76 dated 9 February 2015, issued by the Municipal Administration and Water Supply (OP-I) Department, creates a three member team to review services delivered to the public, institutions and other stakeholders. It follows a wider government initiative to identify at least 25 services across departments for simplification after consultation.

The document starts an administrative review. It does not list particular services, introduce revised application requirements or amend existing rules.

Responsibilities of the team

The three member team formed by the Municipal Administration and Water Supply (OP-I) Department must:

  • Identify all services provided by the department to the public, institutions and stakeholders.
  • Identify every stakeholder involved in each service.
  • Review existing procedures and propose changes where simplification or greater efficiency is needed.
  • Take responsibility for the full review exercise within the department.
  • Work towards a clear time frame for every service.
  • Work towards a standard procedure covering receipt of an application through final delivery, including clear acceptance or rejection.

Any proposed simplified procedure was intended to be developed through consultation and consensus. Necessary amendments to existing rules would then have to be processed by the department concerned.

Team and administrative support

G.O. (D) No. 76 dated 9 February 2015 appoints the following officers:

  • Thiru Praveen P Nair, Deputy Secretary to Government, Municipal Administration and Water Supply Department.
  • Thiru T.G. Vinay, Deputy Commissioner (R&F), Chennai Corporation.
  • Thiru G. Prakash, Director of Municipal Administration.

The General Section of the Municipal Administration and Water Supply Department must coordinate with the Heads of Department and consolidate details of the services they provide.

Who may be affected

The review covers people, institutions and stakeholders using services under the Municipal Administration and Water Supply Department and its connected bodies. Copies were sent to Chennai Corporation, the Directorate of Municipal Administration, the Directorate of Town Panchayats, the Tamil Nadu Water Supply and Drainage Board, and the Chennai Metropolitan Water Supply and Sewerage Board.

Property buyers or owners may benefit if relevant municipal or water services are later simplified. However, G.O. (D) No. 76 dated 9 February 2015 does not identify a specific property service or announce a new procedure, fee, document requirement or processing period.

This summary is generated from the source document to help you find what is relevant. The PDF above is authoritative. For advice on your own property, use LandLens One or speak to a qualified professional.

Common questions

Does G.O. (D) No. 76 change any property or municipal application procedure?

No specific procedure is changed in the document. It forms a team to review services and propose simpler, more efficient procedures, with any necessary rule amendments to be processed later.

Which services must the three member team review?

The team must identify and review all services provided by the Municipal Administration and Water Supply Department to the public, institutions and other stakeholders. The document does not provide a service list.

Will reviewed services have a fixed processing time?

The team must work towards a clear time frame and a standard procedure for every service, from receiving an application to final acceptance or rejection. The document does not state any particular processing period.

Can the public suggest ways to simplify government services?

Yes. The Assembly announcement reproduced in the document says the public would be encouraged to offer suggestions for consideration during the simplification exercise.