Project TeAM STAR 2.0, Registration and Return of Documents on the Same Day of Appointment, Data Entry Operators, Work Allocation
The Tamil Nadu Registration Department, through Notification Number 55969/CS1/2013 dated 24 May 2019, instructs Sub-Registrar Offices to complete registration, scanning and return of eligible registered documents on the appointment day. It defines the duties of Data Entry Operators for this process with effect from 17 December 2018, while excluding specified categories that cannot be returned immediately.
What the notification does
The Tamil Nadu Registration Department notification, issued under Project TeAM STAR 2.0, establishes a process for completing registration and returning eligible documents on the same day as the appointment. Its stated aim is a simplified, quick and transparent registration process, allowing a citizen to complete the work in a single visit.
The process applies after registration has been completed, Index-2 has been authenticated by the Sub-Registrar, page endorsements have been signed and the document has been scanned. The scanned original is then to be returned immediately to the person authorised to collect it, after obtaining that person's thumb impression.
Who it affects
Notification Number 55969/CS1/2013 dated 24 May 2019 affects people registering documents at Sub-Registrar Offices, persons authorised to collect registered documents, Sub-Registrars and Data Entry Operators.
The Registration Department states that 735 Data Entry Operators were appointed, with between one and three assigned to each Sub-Registrar Office according to the number of documents registered. Their main role is to support the Sub-Registrar in returning eligible documents immediately.
Key duties of Data Entry Operators
Under the Registration Department's work allocation effective from 17 December 2018, Data Entry Operators must:
- Ensure that computer accessories and connectivity are working.
- Report faults, obtain a ticket number and follow up until the fault is corrected.
- Affix the page seal and enter its details after the Sub-Registrar authenticates Index-2.
- Obtain the Sub-Registrar's signature on the page endorsement.
- Scan documents in serial order.
- Return scanned documents to authorised persons after collecting their thumb impressions.
- Perform other work allocated by the Sub-Registrar for immediate document return.
Documents not covered by immediate return
The same-day return instruction does not cover pending documents, 47 A(1) documents, documents requiring building inspection, or documents connected with Standing Order 744.
The Registration Department also records that biometric devices, web cameras, computer accessories and three types of connectivity were provided. M/s. ELCOT was requested to provide additional multifunction devices and scanners for offices with heavy workloads.
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Common questions
Will my registered document be returned on the same day as my appointment?
An eligible document should be registered, scanned and returned to the authorised person on the same day after the registration process is completed. The authorised person must provide a thumb impression when collecting it.
Which documents are excluded from same-day return?
Pending documents, 47 A(1) documents, documents requiring building inspection and documents connected with Standing Order 744 are excluded.
Can someone authorised by me collect the registered document?
Yes. The notification permits return to the person authorised to collect the registered document, after obtaining that person's thumb impression.
What must happen before the document is scanned and returned?
The registration process must be completed, the Sub-Registrar must authenticate Index-2, the page seal details must be filled in and the Sub-Registrar must sign the page endorsement. The document is then scanned in serial order before return.
