Video Conferencing for Complaint Hearings
The Tamil Nadu Real Estate Regulatory Authority issued an unnumbered order dated 3 June 2020 directing that complaint hearings be conducted by video conference until further orders. The direction was issued because physical hearings were not possible at the time due to the COVID-19 pandemic in Chennai and surrounding districts.
What the order does
The Tamil Nadu Real Estate Regulatory Authority issued the unnumbered order dated 3 June 2020 under Section 37 of the Real Estate (Regulation and Development) Act, 2016. It establishes video conferencing as the method for hearing complaints until further orders.
The change was introduced because the COVID-19 pandemic then prevailing in Chennai and surrounding districts made physical complaint hearings impossible for the time being. The stated purpose was to maintain access to justice.
Who is affected
The video conferencing directions apply to parties participating in complaint hearings before the Tamil Nadu Real Estate Regulatory Authority. They also apply to advocates and litigants who need to join those hearings remotely.
Anyone scheduled for a complaint hearing must have access to a desktop computer, laptop or smartphone capable of using the required application. Participants are responsible for arranging suitable devices and accessories so that the hearing can proceed without disruption.
Key arrangements
The Tamil Nadu Real Estate Regulatory Authority set out the following procedure:
- Complaint hearings will take place through video conferencing until further orders.
- The Authority will assign the date and time for each video conference hearing.
- Hearing details will be communicated through SMS, WhatsApp or email.
- An email will include a link and attachment for joining the video conference session.
- Google Meet will be used to conduct the session.
- Advocates and litigants must download Google Meet on their desktop computer, laptop or smartphone.
- Participants must ensure that their devices and all necessary accessories are in working condition to avoid disruption during the hearing.
Technical help
Parties who need technical information about joining a video conference may contact the Tamil Nadu Real Estate Regulatory Authority on working days at 044-2888 7913.
The document does not provide detailed instructions for filing complaints, submitting evidence electronically or requesting a change of hearing date.
This summary is generated from the source document to help you find what is relevant. The PDF above is authoritative. For advice on your own property, use LandLens One or speak to a qualified professional.
Common questions
Will my Tamil Nadu Real Estate Regulatory Authority complaint be heard in person?
Under the unnumbered order dated 3 June 2020, complaint hearings are to be conducted by video conference until further orders because physical hearings were not possible at that time.
How will I receive the date and link for my hearing?
The Tamil Nadu Real Estate Regulatory Authority will assign the hearing date and time. The date will be communicated by SMS, WhatsApp or email, and an email will contain the link and attachment for joining.
Which application do I need for the video hearing?
The hearing will use Google Meet. Advocates and litigants must download the application on a desktop computer, laptop or smartphone.
Who can I contact if I have trouble joining the video hearing?
For technical information about joining, parties may call 044-2888 7913 on working days.
