Three Important Details When Visiting a Sub-Registrar Office for Document Registration
The press release, issued by the Director of the Information and Public Relations Department, Chennai 9, explains the three decisions a Sub-Registrar may make when the public presents a document for registration: complete registration, keep it pending, or refuse registration. It affects people presenting documents at Sub-Registrar offices and requires a signed receipt or refusal slip stating the outcome or reason.
Scope and online booking
The Information and Public Relations Department press release provides practical guidance for members of the public presenting documents at Sub-Registrar offices. It states that the Tamil Nadu Chief Minister launched the Registration Department's integrated web-based STAR 2.0 system on 12 February 2018, through which 19,20,174 documents had been registered when the release was issued.
Members of the public may reserve a date and time for document registration online, up to 30 days in advance. When the document is presented at the booked date and time, the Sub-Registrar checks it and makes one of three decisions.
Three possible outcomes
At a Sub-Registrar office, a document presented for registration may have one of these outcomes:
- Registration completed: The document is formally registered. The Sub-Registrar signs and gives the document holder a receipt showing when the original document will be returned. The authorised person may visit the office on the printed date and collect the original.
- Registration kept pending: A document may be registered as pending when details such as patta information need verification, required stamp duty has not been paid, or another defined reason applies. The signed receipt must print the reason. Once the issue is corrected, the document will be formally registered and returned to the document holder.
- Registration refused: Registration may be refused when a document is not presented with the details required under the Registration Act, Registration Rules, government orders and circulars of the Head of the Registration Department. The Sub-Registrar must issue a signed refusal slip stating the reason. The document holder may correct that reason and present the document again for registration.
Written proof of the decision
For every registration outcome, the Sub-Registrar must give the document holder a signed written record. A completed or pending registration requires a receipt, while a refusal requires a refusal slip explaining the reason.
If a Sub-Registrar refuses registration only verbally and does not provide the required written refusal slip, the public may contact the toll-free telephone number 1800-102-5174.
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Common questions
How far in advance can I book a document registration appointment?
You may reserve a date and time online up to 30 days in advance.
Why might my document be kept pending?
A document may be kept pending if details such as patta information require verification, required stamp duty has not been paid, or another defined reason applies. The reason must be printed on the signed receipt.
Can I register again after receiving a refusal slip?
Yes. You may correct the reasons stated in the refusal slip and present the document again for registration.
What can I do if the Sub-Registrar refuses registration verbally?
If no written refusal slip is provided, you may call the toll-free number 1800-102-5174.
