குறித்த காலத்தில் ஆவணம் திரும்ப வழங்கும் நடைமுறை குறித்த செய்தி
The Director of the Information and Public Relations Department issued Press Release No. 615 dated 4 September 2018, explaining how original registered documents are returned by Sub-Registrar offices. It sets identity checks, collection requirements, expected return times and a complaint process for delayed documents.
What the guidance covers
Press Release No. 615 dated 4 September 2018 applies when an original document is submitted for registration at a Sub-Registrar office. The Sub-Registrar collects the applicable stamp duty and registration fee and gives the person who presented the document a signed receipt.
The guidance explains who may collect the original, how that person's identity is checked, when the document should be ready and what to do if it is delayed.
Who may collect the document
The original document may be collected by the person who presented it for registration. If that person cannot visit the Sub-Registrar office, an authorised person may be nominated while creating the document or document summary online.
The fingerprint of the nominated person is recorded during registration. The presenter or authorised person must visit the Sub-Registrar office personally to collect the original.
Checks before return
The collection process includes the following requirements:
- Under Rule 103 of the Registration Rules, 1949, the receipt must be handed to the Sub-Registrar when collecting the document.
- The collector's fingerprint is taken at the office.
- Software compares that fingerprint with the fingerprint recorded during registration.
- If the fingerprints match, the result is sent electronically for the Sub-Registrar's approval.
- The original document is returned only after the Sub-Registrar approves its release.
Expected return time
Sub-Registrar offices are divided according to their average daily registration volume:
- Offices registering fewer than 20 documents a day are expected to arrange return on the second working day after registration.
- Offices registering more than 20 documents a day are expected to arrange return on the third working day after registration.
The scheduled date and time for collection are printed on the receipt issued during registration. The eligible person may attend the office at that date and time to receive the original.
Delays and uncollected documents
If the original is not returned on the date and time printed on the receipt, a complaint may be made through the toll free number 1800 102 5174.
If the document is not collected from the Sub-Registrar office on the scheduled day, the Sub-Registrar will collect a document protection charge when the document is later returned.
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Common questions
Can someone else collect my registered document for me?
Yes. If you cannot attend, an authorised person may be nominated when the document or document summary is created online. That person's fingerprint must be recorded during registration.
What must I take to collect the original document?
You must personally attend the Sub-Registrar office and hand over the receipt. Your fingerprint will be checked against the fingerprint recorded during registration.
When should my registered document be ready?
Offices averaging fewer than 20 registrations a day arrange return on the second working day, while offices averaging more than 20 arrange return on the third working day. The exact collection date and time are printed on the receipt.
What can I do if the document is not returned on time?
If the document is not returned at the date and time printed on the receipt, you may complain through the toll free number 1800 102 5174.
