official guidance

பதிவுத்துறை ஆவணப்பதிவிற்கு முன்பதிவு செய்யும் டோக்கன்களை தவறாக பயன்படுத்துவதை தவிர்க்கும் புதிய நடைமுறை

The Director, Department of Information and Public Relations, Chennai-9, released guidance announcing a Registration Department change intended to prevent misuse of advance booking tokens for document registration. After a token is obtained, the purchaser’s name and relationship name can no longer be changed online or at the Sub-Registrar Office.

Category
Registration and stamp duty
Pages
1
Status
In force
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What the guidance changes

The guidance released by the Director, Department of Information and Public Relations, Chennai-9, explains a software change in the Registration Department’s online document registration process. The change removes the earlier opportunity to alter specified purchaser details after using online document information to obtain an advance booking token.

The restriction is intended to stop a token obtained for one document from being changed and transferred for use by another person.

Details that cannot be changed after booking

After an advance booking token has been obtained, the following information cannot be changed either through the public online portal or at the Sub-Registrar Office:

  • The purchaser’s name.
  • The purchaser’s relationship name, including father’s name, husband’s name or another stated relationship.

The previous process allowed these details, which could not be edited online, to be changed at the Sub-Registrar Office on the registration date. That option has now been removed from the online system.

Who is affected

The new procedure affects members of the public who submit document details online and obtain an advance booking token before visiting the relevant Sub-Registrar Office for registration.

Property buyers and others preparing documents for registration should pay particular attention to the purchaser’s identity and relationship details. The Registration Department asks applicants to check all document information clearly, more than once, before submitting it online and obtaining a token.

Registration system context

The Registration Department’s integrated online STAR 2.0 system was launched by the Chief Minister of Tamil Nadu on 12 February 2018. The guidance states that an average of ten thousand documents are registered each day.

Members of the public currently submit document details online, obtain a token and visit the relevant Sub-Registrar Office. More than 70 per cent receive documents eligible for same-day return in a single visit. Other mistakes in submitted document details may be corrected through the software until registration, but the purchaser’s name and relationship name are specifically excluded after token booking.

Help for the public

Anyone with questions may contact the office of the Inspector General of Registration through the toll-free telephone number 1800 102 5174.

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Common questions

Can I change the purchaser’s name after obtaining a registration token?

No. After the advance booking token is obtained, the purchaser’s name cannot be changed online or at the Sub-Registrar Office.

Can the purchaser’s father’s name or husband’s name be corrected at the Sub-Registrar Office?

Not after obtaining the token. The purchaser’s relationship name, including father’s name, husband’s name or another stated relationship, cannot then be changed online or at the Sub-Registrar Office.

Can other mistakes in document details still be corrected?

The guidance says the software allows mistakes in submitted document details to be corrected until registration. However, after token booking, the purchaser’s name and relationship name cannot be changed.

Whom can I contact if I have questions about the token procedure?

The public may contact the office of the Inspector General of Registration on the toll-free number 1800 102 5174.