பதிவுசெய்யப்பட்டு திரும்ப வழங்கக்கூடிய ஆவணங்களை உரிய நபரிடம் பதிவு செய்யப்பட்ட அன்றே வழங்கும் புதிய வசதி
A press release issued by the Director, Information and Public Relations Department, Chennai 9, announces a Registration Department facility for returning eligible registered documents to the authorised person on the day of registration. The facility was implemented from 17 December 2018 under the STAR 2.0 system and requires the authorised recipient’s fingerprint before the document is handed over.
What the announcement covers
The Registration Department introduced a process to scan and return documents that are eligible for same-day return immediately after registration work is completed. The process took effect on 17 December 2018 and operates through the department’s integrated, web-based STAR 2.0 system.
The STAR 2.0 system was launched by the Chief Minister of Tamil Nadu on 12 February 2018. According to the press release, 22,05,870 documents had been registered through the software by 27 December 2018. The stated purpose of STAR 2.0 is to provide timely, orderly, quick, transparent and impartial services to the public.
Who is affected
The same-day return facility affects people presenting documents for registration that can be returned on the day of registration. It is also relevant to a person authorised to collect the completed registered document.
The press release does not identify the document types that qualify for same-day return. It applies specifically to documents treated by the Registration Department as returnable on the same day.
Key provisions
The press release explains the following process:
- Registration work must first be completed.
- A document eligible for same-day return is scanned promptly.
- The fingerprint of the person authorised to receive the document is recorded.
- The authorised person may then collect the registered document immediately.
- Members of the public are asked to collect eligible documents without delay after registration is completed.
The Registration Department reported that nearly 60 per cent of documents had been returned on the day of registration by the time of the announcement. It also stated that the proportion was increasing daily.
Help with collection problems
People experiencing difficulty with the same-day document return process may contact the office of the Head of the Registration Department. The toll-free telephone number given in the press release is 1800 102 5174.
The press release provides operational guidance on collecting eligible registered documents. It does not state any fee, change to stamp duty, or new registration charge.
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Common questions
Can I receive my registered document on the day it is registered?
Yes, if the Registration Department treats the document as eligible for same-day return. Registration must be completed before the document is scanned and handed over.
Who can collect a document eligible for same-day return?
The person authorised to receive the document can collect it. The Registration Department records that person’s fingerprint before handing over the document.
Does every registered document qualify for same-day return?
The press release applies only to documents that can be returned on the same day. It does not list the document types that qualify.
Whom should I contact if I have trouble collecting the document?
Contact the office of the Head of the Registration Department on the toll-free number 1800 102 5174.
