STAR 2.0 Registration Services Press Release

What the press release covers

The Director, Information and Public Relations Department, Chennai 9, issued the press release following the launch of Simplified and Transparent Administration of Registration 2.0, known as STAR 2.0, by the Tamil Nadu Chief Minister on 12 February 2018. The Registration Department introduced STAR 2.0 and https://tnreginet.gov.in to expand electronic services, improve transparency and reduce visits to registration offices.

The press release particularly asks advocates to use the website for document preparation and to help make the services known to the public. It also says action would be taken to provide advocates with a dedicated login after obtaining the required views from the Bar Council or the government.

Services for property transactions

The Registration Department’s STAR 2.0 system provides the following facilities:

• Preparing documents by entering essential details or copying information from a previous document and changing selected fields.
• Creating and registering connected documents together, including construction agreements, sales of undivided property and deposit of title deeds.
• Sending a draft document and supporting records for checking before registration.
• Booking an appointment online for document registration.
• Registering and returning documents in a single visit.
• Tracking documents that require land or building valuation after registration.
• Receiving status updates by text message and email, including draft approval, document readiness, reasons for keeping a document pending and referral for undervaluation.

Certificates, copies and patta transfer

The Registration Department’s online service allows free downloading of encumbrance certificates from 1975 to the current date stated in the release. Applicants may also apply online, pay online and receive digitally signed encumbrance certificates and certified document copies by email from the relevant Sub Registrar.

For village survey numbers, patta transfer details are sent electronically to the Revenue Department after registration. The applicant receives a text message and acknowledgement containing the online acknowledgement number. The release says this facility would later be extended to natham and urban survey numbers.

Fraud alerts, payments and assistance

The STAR 2.0 system sends a text message to the property owner when a document is presented for registration. It also supports comparison of the owner’s fingerprint with the fingerprint collected during registration of the previous document to reduce impersonation.

Registration payments are integrated with online and online linked offline payment methods through 11 nationalised banks. Help on using the software and its services is available through the toll free service centre at 1800 102 5174. Suggestions may be emailed to [email protected].