Circular No. TNRERA/A5/2211/2025, Grievance Redressal Meeting
The Tamil Nadu Real Estate Regulatory Authority issued Circular No. TNRERA/A5/2211/2025 on 16 June 2025, establishing a weekly Grievance Redressal Meeting chaired by its Chairperson from 23 June 2025. Home buyers, promoters and other stakeholders may raise grievances concerning representations and project applications, but disputes or subjects requiring adjudication under the applicable real estate law, rules and regulations will not be taken up.
What the circular does
Circular No. TNRERA/A5/2211/2025, issued by the Tamil Nadu Real Estate Regulatory Authority on 16 June 2025, introduces a weekly Grievance Redressal Meeting. The meeting is intended to provide an efficient and transparent process for handling grievances brought to the authority.
The circular states that home buyers and promoters often approach the Tamil Nadu Real Estate Regulatory Authority office about grievances connected with representations and project applications. They also seek appointments with the Chairperson. The weekly meeting is intended to streamline how these matters are received and followed up.
Meeting schedule
The Tamil Nadu Real Estate Regulatory Authority Grievance Redressal Meeting has the following arrangements:
- It will be held every Monday.
- It will run from 12 noon to 1 p.m.
- The weekly schedule takes effect from 23 June 2025.
- The Chairperson of the Tamil Nadu Real Estate Regulatory Authority will chair the meeting.
Who can use the meeting
The Tamil Nadu Real Estate Regulatory Authority allows the following groups to use the weekly meeting:
- Home buyers.
- Promoters.
- Other stakeholders.
Stakeholders may submit representations during the grievance process. Each representation will be entered in a separate register so that it can be properly followed up.
Matters excluded from the meeting
The Tamil Nadu Real Estate Regulatory Authority will not use the Grievance Redressal Meeting to hear disputes or subjects that must be formally adjudicated through the mechanism provided by:
- The Real Estate (Regulation and Development) Act, 2016.
- The Tamil Nadu Real Estate (Regulation and Development) Rules, 2017.
- The Tamil Nadu Real Estate Regulatory Authority (General) Regulations, 2018.
The meeting therefore provides a channel for grievances relating to representations and project applications, but it is not a substitute for the authority's formal adjudication process.
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Common questions
When can I attend the Tamil Nadu Real Estate Regulatory Authority grievance meeting?
The meeting is held every Monday from 12 noon to 1 p.m. The schedule took effect from 23 June 2025.
Can a home buyer raise a grievance at the meeting?
Yes. Home buyers, promoters and other stakeholders may use the Grievance Redressal Meeting.
Will the meeting decide my formal real estate dispute?
No. Disputes or subjects that must be adjudicated under the applicable Act, Rules and Regulations will not be taken up at the Grievance Redressal Meeting.
How will my representation be followed up?
The Tamil Nadu Real Estate Regulatory Authority will enter stakeholder representations in a separate register for proper follow-up.
