Circular No. TNRERA/A5/2211/2025
The Tamil Nadu Real Estate Regulatory Authority issued Circular No. TNRERA/A5/2211/2025, dated 16 June 2025, establishing a weekly Grievance Redressal meeting chaired by its Chairperson from 23 June 2025. Home buyers, promoters and other stakeholders may raise grievances concerning representations and project applications, but matters requiring adjudication under the applicable real estate law cannot be taken up at the meeting.
Purpose of the circular
The Tamil Nadu Real Estate Regulatory Authority issued Circular No. TNRERA/A5/2211/2025 on 16 June 2025, with reference to the orders of its Chairperson dated 10 June 2025. It creates a regular Grievance Redressal meeting to handle stakeholder grievances in an efficient and transparent manner.
The circular explains that home buyers and promoters often visit the Tamil Nadu Real Estate Regulatory Authority office with grievances relating to representations and project applications. They also seek appointments with the Chairperson.
Who can attend
The Grievance Redressal meeting is available to:
- Home buyers.
- Real estate promoters.
- Other stakeholders dealing with the Tamil Nadu Real Estate Regulatory Authority.
The circular does not specify an advance appointment or registration procedure for attending the meeting.
Meeting schedule and follow-up
The Tamil Nadu Real Estate Regulatory Authority has fixed the following schedule:
- The meeting will be held every Monday.
- The meeting will run from 12.00 noon to 1.00 p.m.
- The weekly arrangement takes effect from 23 June 2025.
- The Chairperson of the Tamil Nadu Real Estate Regulatory Authority will chair each meeting.
Representations submitted by stakeholders will be entered in a separate register. The register is intended to support proper follow-up of the grievances received.
Matters excluded from the meeting
The Grievance Redressal meeting cannot consider disputes or subjects that must be adjudicated through the mechanism provided by:
- The Real Estate (Regulation and Development) Act, 2016.
- The Tamil Nadu Real Estate (Regulation and Development) Rules, 2017.
- The Tamil Nadu Real Estate Regulatory Authority (General) Regulations, 2018.
A home buyer, promoter or other stakeholder should therefore not treat the weekly meeting as a substitute for the formal adjudication process required for disputes covered by these laws and regulations.
Why it may matter to you
The weekly meeting provides a direct channel for raising grievances about representations and project applications with the Tamil Nadu Real Estate Regulatory Authority. It may help stakeholders obtain administrative follow-up, while formal disputes that require a legal decision must continue through the prescribed adjudication mechanism.
This summary is generated from the source document to help you find what is relevant. The PDF above is authoritative. For advice on your own property, use LandLens One or speak to a qualified professional.
Common questions
When is the Tamil Nadu Real Estate Regulatory Authority grievance meeting held?
It is held every Monday from 12.00 noon to 1.00 p.m. The arrangement took effect from 23 June 2025.
Can a home buyer attend the weekly grievance meeting?
Yes. The circular states that home buyers, promoters and other stakeholders can use the meeting.
Can the Chairperson decide my formal real estate dispute at this meeting?
No. Disputes or subjects that must be adjudicated under the applicable Act, Rules and Regulations will not be taken up in the Grievance Redressal meeting.
What happens to a representation submitted at the meeting?
The representation will be entered in a separate register for proper follow-up.
